Legal
Contact
Last updated: April 25, 2026
We respond to most support requests within one business day. For matters about your specific medical care, please use the secure messaging in your patient portal so the message reaches your treating provider directly.
Patient Support
- Phone
- 1 (888) 355-4248
- Hours
- Monday–Friday, 9:00 AM – 6:00 PM Eastern Time
- Response time
- 1 business day for most inquiries
Mailing Address
ForbiddenRX LLC
1270 Avenue of the Americas, 7th Floor, #1178
New York, NY 10020
Registered office: Harvard Business Services, Inc., 16192 Coastal Highway, Lewes, DE 19958
Medical Care Provided By
Jimenez Medical Wellness, PLLC
52 East 11th Street
New York, NY 10003
For matters about your individual medical care, message your provider through your patient portal at forbiddenrx.co/login.
Privacy and Compliance
Privacy or HIPAA inquiries: support@forbiddenrx.cowith subject line “Privacy Inquiry.”
Medical Emergency
ForbiddenRx is not for medical emergencies. If you are experiencing a life-threatening condition, call 911 or go to the nearest emergency department immediately.
Questions about this page? Email support@forbiddenrx.co or visit our contact page.